North East

In the North East, Jobcentre Plus works with a wide range of partners to deliver services to help our customers. Our Regional and District External Relations managers work with organisations with mutual aims to help our customers into work, improve the regions skills base, and provide support to meet customer needs, including developing specialist support for disadvantaged client groups.

The area we serve extends from the Scottish border to Guisborough, and from Hexham to the east coast, covers three districts, and has a total population of around 2.5 million. The three districts covered include Northumbria, South Tyne and Wear Valley and Tees Valley.

Jobcentre Plus in the North East currently delivers its services across the region through:

• 45 Jobcentres situated from Berwick to Loftus
• Over 2000 staff looking after the needs of over 300,000 customers
• 3 Benefit Delivery Centres supporting the Jobcentre network by processing payments for each customer
• 2 Contact Centres providing the initial point of contact for customers making welfare benefit claims and for employers placing vacancies

The site gives information about us and our current partnership activities, and how you can get in touch if you would like to work with us. It includes useful links to other organisations with which we are already working to develop strategies and programmes to help our customers move towards work, and to help employers fill their vacancies.

If you would like to know more, or would like to give feedback on this page, please contact:

Brenda Grey

Regional External Relations Manager

Tel 0191 211 4458

e-mail: brenda.grey@jobcentreplus.gsi.gov.uk