Employer Outcome target - Helping employers to recruit

Target:

84%

What is the target?

Employers are key in helping Jobcentre Plus achieve its objectives and we must focus strongly on our commitment to them. The Employer Outcome target is designed to help us do that and provide a high standard of service that is satisfactory to employers.

How does it work?

The Employer Outcome target will measure how quickly and effectively employers’ recruitment needs are met and whether we submitted the right people for the job.

An on-going survey of employers finds out what they thought of three key areas when using Jobcentre Plus for their recruitment:

• Resolution - Was the vacancy filled?
• Responsiveness - Was the vacancy filled in timescale that met their needs?
• Matching - Did they think that the people referred directly from Jobcentre Plus for the job, matched their vacancy details?

The individual scores of the three elements contribute equally to the overall target of 84%

Latest data