Specific customer information leaflets (PDF)Benefit Related/Financial
Job Related
Disability Related
General
Benefit Related/Financial
 A Guide to Incapacity Benefit - Information for new customers (635kb)
A Guide to Incapacity Benefit – The Personal Capability Assessment (600kb) Applying for a National Insurance (NI) number (141kb)
Attendance Allowance (424kb) Benefit and Pension Rates (158kb)
Carer's Allowance (195kb) Child maintenance bonus (154kb)
Coming from abroad and getting your benefits (678kb)
Disability Living Allowance (268kb) Disability Living Allowance for Children (178kb) Going Abroad and getting your benefits (171kb) Going into Hospital (129kb)
Grants and loans from the Social Fund (264kb)
Help with extra heating costs from the Social Fund (202kb) Help with Funeral Expenses from the Social Fund (217kb)
Help with getting benefits for people with a disability or illness (154kb)
Help with your Council Tax (348kb) Help with your Mortgage (886kb) Help with your Rent (197kb)
How education or training affects your Jobseeker's Allowance (135kb)
How to prove your identity for benefit purposes (144kb) If you are widowed or your civil partner dies (99kb) If you are working short time or are temporarily laid off from work (215kb)
Incapacity Benefit - Help from Jobcentre Plus when Incapacity Benefit ceases (470kb) Incapacity Benefit linking rules (166kb) Industrial injuries disablement benefits - accidents (271kb)
Industrial Injuries Disablement Benefit - diseases (109kb)
Industrial injuries disablement benefits - working with Asbestos (212kb) Job Grant (132kb)
Jobseekers Allowance (353kb)
Jobseekers Allowance and Income Support for 16 and 17 year olds (399kb) Joint claims for Jobseekers Allowance, when some of the conditions do not apply (187kb) Over 60 or Nearing 60 (136kb)
Permitted Work (149kb) Separated, divorced or civil partnership dissolved? (723kb)
Severe Disablement Allowance (90kb)
Share Fisherman (122kb) Special Rules - for Disability Living Allowance, Attendance Allowance and Incapacity Benefit (138kb) Statutory Sick Pay (138kb) Sure Start Maternity Grants from the Social Fund (197kb)
Taking part in a Work Focused Interview - Information for Lone Parents making a claim or receiving Income Support (134kb) Tap into our services (274kb)
Third Party Deductions (197kb)
Travel to interview scheme (959kb)
Vaccine Damage Payments (88kb)
While claiming Jobseekers Allowance (142kb)
Work Trials (976kb)
Volunteering while unemployed helps others and can help you (138kb)
Job Related
Access to Work (169kb) Applying for a National Insurance (NI) number (141kb)
Be safe when jobseeking (98.4kb)
Child maintenance bonus (154kb)
Employment Zones (186kb)
Ever Thought of Working for Yourself (149kb)
If you are working short time or are temporarily laid off from work (215kb) Job Introduction scheme (145kb)
Job Grant (132kb)
Permitted Work (149kb)
Programme Centres (200kb) Share Fisherman (122kb) Taking Part in a Work Focused Interview (134kb)
Tap into our services (274kb)
Travel to interview scheme (959kb)
Volunteering while unemployed helps others and can help you (138kb)
Work preparation (140kb) Work Trials (976kb)
Working in Europe (222kb)
Workstep (89kb)
Disability Related
Access to Work (169kb)
Attendance Allowance (424kb)
Carer's Allowance (195kb) Disability Living Allowance (268kb)
Disability Living Allowance for Children (178kb)
Help with getting benefits for people with a disability or illness (154kb) Industrial injuries disablement benefits - accidents (271kb) Industrial Injuries Disablement Benefit - diseases (109kb) Industrial injuries disablement benefits - working with asbestos (212kb) Job Introduction scheme (145kb) Severe Disablement Allowance (90kb)
Special Rules - for Disability Living Allowance,Attendance Allowance and Incapacity Benefit (138kb)
Statutory sick pay (138kb) The Disability Discrimination Act 1995 (359kb)
The Disability Discrimination Act - disclosing your disability (234kb) The Disability Symbol (122kb) Vaccine Damage Payments (88kb)
Work preparation (140kb) Workstep (89kb)
General
Data protection act 1998 (75kb)
Ensuring equality for all (195kb) Help for refugees (917kb)
Help for Refugees Additional Languages
If you think our decision is wrong (194kb) Just for the Record - help and advice for people with a criminal record (132kb) Mentoring (140kb) Progress2Work - Help for People Recovering from Drug Misuse (121kb)
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